I had an excellent experience working with Andrew Bañales and Tom. Both were professional, knowledgeable, and genuinely cared about making sure my vehicle was properly diagnosed and repaired. Andrew kept me updated throughout the process, answered all of my questions, and made everything easy to understand. Tom was equally helpful and went above and beyond to ensure that I was completely satisfied with the service. It’s rare to find service advisors who are this responsive, honest, and customer-focused. Their communication, attention to detail, and commitment to customer satisfaction were outstanding. During last 20 years I have been in several Cadillac and GMC dealers in Southern California but this dealership has exceptional service advisors. Thank you, Tom and Andrew, for your exceptional service. You turned a stressful vehicle repair into a smooth and positive experience. I highly recommend working with them and will gladly return for future service needs.

My deal faced various obstacles before could drive off in my new Cadillac Lyriq. I give all the credit to Frank Tepesano for his patience, understanding and professionalism throughout the process. I have never had a brand specialist as knowledgeable and relatable as Frank! Not only am I now a lifelong customer but will also be recommending others to see Frank at Cadillac of Calabasas!

Mohamed was a true gentleman. Never over pressure me, polite knowledgeable . I highly recommend Cadillac of calabasas

From start to finish I had a great experience with Alex.

Had an absolute fantastic experience with Frank Tepesano on yet another vehicle purchase from him! Frank helped me get a car that is very difficult to obtain. I don't know how he pulled it off. The car I purchased from him is only 1 of 200 made for the entire world! Frank worked some magic and got my order in with Cadillac on a new 2026 Cadillac CT5-V Blackwing in the special edition deep ocean package! I am so so happy!!!! I have been buying all my new Cadillacs from Frank for over ten years now. Frank is awesome! I have kept in constant contact with Frank since he left Cadillac of Thousand Oaks as he is like family to us now. I contacted Frank back in March and asked him if he could get me this unobtainable car and he came through! I still can't believe I was able to get this car! I can't thank Frank enough for this! I was in and out with my new car in no time and was so surprised that buying a new car is so easy at Cadillac of Calabasas. If you're looking for a new Cadillac, call Frank at Cadillac of Calabasas! He really works to earn your business!

This was one of the simplest buying processes that I have ever had…. These guys are the “Cadillac” of Cadillac dealers. Thanks for all the help Mohammed, it was appreciated!!!

Frank provided an exceptional experience throughout my purchase. For any significant investment or high-value purchase, I would highly recommend him without hesitation. His professionalism, knowledge, and expertise were evident every step of the way. He was always pleasant to work with, responsive, and committed to ensuring a smooth transaction. I truly appreciate everything he did for me and am grateful for his outstanding service. Frank is simply one of the best, and I would confidently recommend him to anyone seeking a trustworthy and knowledgeable professional.

We had a great experience. Very helpful, honest and good knowledge. We got a good deal and we are happy.

For anyone looking for a warm welcome and a great Cadillac buying or leasing experience, ask for Ethan or David. They’ll take excellent care of you and won’t disappoint you

Brian is great to work with- easy to reach, knowledgeable and helpful.

Best time buying my first Cadillac with Frank!

Absolutely great experience buying my Escalade. Frank was incredibly helpful throughout the entire process and made everything easy and stress-free. He was knowledgeable, professional, and took the time to answer all of my questions. I never felt pressured and truly felt like he wanted to help me find the right vehicle. I’m extremely happy with my Escalade and couldn’t have asked for better service. Thank you, Frank, for going above and beyond. I highly recommend working with him!

I recently purchased a 2026 Cadillac Escalade ESV Sport, and I couldn’t be happier with the experience. Alex made the entire process smooth, professional, and completely stress-free from start to finish. He was knowledgeable about every detail of the vehicle, took the time to answer all of my questions, and never made me feel pressured at any point. What stood out most was his attention to detail, communication, and commitment to making sure everything was handled properly. Buying a vehicle of this caliber should feel special, and Alex delivered exactly that. His customer service, professionalism, and dedication to his clients are second to none. If you’re considering a Cadillac, I highly recommend asking for Alex. He made the experience enjoyable and exceeded my expectations. Thank you Alex for helping me get into my new Escalade. I look forward to doing business with you again in the future!

A great experience with Ethan who previously sold me a CT4 and also helped me with my upgrade to my CT5V. Drove it all the way from Calabasas to Culver City. Amazing car amazing service he has truly helped me with everything even tints,wraps,tires, you name it he has recommendations and connections. Always helpful.

Relatively new to the Cadillac family with my purchase of an Optiq at a different dealer, and Cadillac of Calabasas has earned my respect and business going forward. Have had two encounters with their service department so far, once for a tire recall and more recently for a cosmetic issue. Service advisor Andrew Bañales's communication has been timely and transparent, and when the service department ran into a parts delay he went above and beyond to get me a courtesy vehicle (also electric). I don't think I'm the kind of luxury car owner who projects a lot of attitude or entitlement, but I appreciate being treated with respect that much more when I don't have to demand it!