Tom really took care of us and made sure all the repairs were addressed and even found a couple we hadn’t noticed to ensure they were done before warranty end. He made everything super easy and helped us a with the return of the offsite rental. We will be back for any future needs!!

My service advisor, Andrew Banales, consistently demonstrates the professionalism, knowledge, and attention to detail that make all the difference. He communicates clearly throughout the repair process, takes the time to explain recommendations, follows up when needed, and genuinely works to ensure every concern is addressed. It’s clear that he takes pride in providing excellent customer service rather than simply processing repair orders. The technicians and service team have always treated my vehicle with care, and I’ve come to trust their work because they stand behind it. Having someone like Andrew coordinating repairs gives me confidence that the job will be handled correctly and efficiently. If you’re looking for a service advisor who is honest, attentive, knowledgeable, and committed to doing things right, I highly recommend asking for Andrew Banales. His professionalism and dedication to customer satisfaction are exactly why I continue bringing my business to Cadillac of Calabasas.

Chris help us he's the best in town.

Excellent experience with the Parts Department at Cadillac of Calabasas. I purchased parts for my Cadillac, and the entire process was easy and efficient. A special thank you to Jose Sanchez for his outstanding customer service. He was knowledgeable, professional, and took the time to make sure I got exactly the right parts. It's refreshing to work with someone who genuinely cares about helping customers. I highly recommend Cadillac of Calabasas for anyone looking for quality parts and excellent service. Thanks again, Jose!

Maria Reyes helped me purchase my dream car—the Cadillac Lyriq—and made the entire experience exceptional. She was knowledgeable, informative, patient, and never made me feel pressured. She took the time to answer all of my questions, and I ended up getting an excellent certified pre-owned vehicle. The service throughout the dealership truly reflects what you would expect from a luxury brand. Everyone I interacted with went out of their way to be respectful, patient, and kind, making the entire process enjoyable from start to finish. I highly recommend Cadillac of Calabasas and especially Maria Reyes if you're looking for a great car-buying experience.

Great experience at Cadillac of Calabasas, Mohamed was very professional and very knowledgeable. We felt appreciated and supported! Thank you all!

Ryan and Mohamed were extremely helpful and more than accommodating in helping me find a good price for my car. Beautiful dealership and wonderful service

Mohamed was a great sales man and Ryan was a wonderful sales manager. They both made the experience very simple, easy, and enjoyable.

Just leased a brand new Lyriq from Antonio Tate and the whole experience was refreshing. Antonio was easy to work with from start to finish, genuinely helpful, and there was zero pressure at any point. He listened to what I needed, answered every question straight, and made the process feel simple instead of stressful. If you’re shopping for a Cadillac, ask for Antonio. You’ll be glad you did.

Andrew Banales was amazing. One of the best experiences I have ever had with a dealership. Someone give home a raise or promote him. Awesome customer service!!! Thanks again!!!

Thank you Ethan and Chris for everything!!!

From the beginning to the end, the experience was very professional and great. Christopher Kelly was the person who helped us with our purchase and we were extremely pleased with his honesty, professionalism and integrity. Brian was also great to work with as he really did his best to give us the best deal possible. We would highly recommend our family and friends in the future

I had never seriously considered an EV. I am retired and was not looking for a major change. I visited Alex at Cadillac of Calabasas who recommended the 2026 Optiq! Wow! An amazing car plus no more gas stations just charge up overnight in my garage. I am driving an EV! Thank you Alex!

Cadillac was amazing from start to finish. Ethan and the team were great, making the whole experience easy and enjoyable. I highly recommend them to anyone looking for outstanding service.