Customer Testimonials

My husband and I had a great experience with Frank. He was outstanding from start to finish, extremely knowledgeable, efficient, and genuinely respectful. He listened to our needs, guided us without any pressure, and made the entire process smooth and comfortable. Walking into a dealership can often feel intense, but Frank completely changed that for us. He truly looked after us, and we appreciated his professionalism and care.

Brian Epps was great!!! Very knowledgeable and efficient with answering my questions or obtaining the needed info within a timely manner. Great job!!!

Chris K was great. Excellent experience, very helpful and informative.

Go see Mohamed, he’s a dream to work with. 😍

I would drive the hour from Beverly Hills to this dealership for Ethan Sharpe alone! Stand up guy and most helpful car salesman I’ve had the pleasure of working with.

Ethan was the best salesman we could have asked for. So personable, answered every question we had, and made every accommodation so that we could drive off in the car we wanted

I spoke with 3 different Cadillac dealerships. walked into the Calabasas store and was greeted by Mark. He was very welcoming and professional,. Felt like family dealing with him. My last experience at a different Cadillac dealership almost had me changing brands, Marks professionalism and demeanor stood up to what I thought Cadillac stood for. Thanks Mark.

Frank was great to work with from start to finish, highly recommend working with him for your next car!

My second lease with Cadillac Calabasas and I couldn’t be more pleased. Ethan in sales and Branden in service made the process of getting me into my new lease so quick and easy. Thank you so much again!

Mohamed Ramandan helped me throughout the process over the phone, everything went extremely smooth and quick. Highly recommend this guy. Car was ready for pickup within few hours.

Frank sold us our brand new Optiq and was not only kind and helpful, but stayed late on TWO occasions to help us out. We appreciate his effort and excellent service.

I had a really great experience at Cadillac of Calabasas, and I honestly couldn’t be happier with the customer service I received. Andrew Banales, who is a service advisor there, was actually the person who introduced me to Cadillac and helped me get started with looking into an EV. He took the time to talk with me about the different options and helped me figure out which EV would be the best fit for me. I really appreciated how helpful and knowledgeable he was throughout the process. Andrew also introduced me to Maria Reyes, who was absolutely amazing to ... Read More

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Google - Sep 22, 2026

I had a really great experience at Cadillac of Calabasas, and I honestly couldn’t be happier with the customer service I received. Andrew Banales, who is a service advisor there, was actually the person who introduced me to Cadillac and helped me get started with looking into an EV. He took the time to talk with me about the different options and helped me figure out which EV would be the best fit for me. I really appreciated how helpful and knowledgeable he was throughout the process. Andrew also introduced me to Maria Reyes, who was absolutely amazing to work with. She was very friendly, patient, and helpful from beginning to end. She answered all of my questions, walked me through everything, and made buying my first EV a really easy and enjoyable experience. I never felt pressured or rushed, which made a huge difference. The customer service was honestly the best part of the whole experience. Both Andrew and Maria made me feel like they genuinely cared about helping me find the right vehicle rather than just trying to make a sale. They were both incredibly welcoming and made me feel comfortable throughout the entire process. I’m really happy with my decision to go with Cadillac for my first EV, and I’m definitely going to recommend Cadillac of Calabasas to my friends and family. I’ll especially be recommending them to my friends who already own EVs and are looking for a great dealership and an even better customer service experience. Big thank you to Andrew Banales and Maria Reyes for making my first EV purchase such a great experience! I really appreciate everything you both did for me.

Frank was the absolute best! All the way from San Diego and he took care of me! Efficient and clear with details and I really enjoyed my experience. PLEASE GO SEE HIM!

The dealership, itself is very nice. Antonio helped us out today and he was incredibly helpful, friendly, and knowledgeable about the cars that they sell.

I am been buying cars from Frank for years. No one more honest and just a really great guy.

Chris and Frank provided a fantastic car-buying experience. Thank you so much! 🙏🏻

Had a great experience with Maria at Calabasas Cadillac. She made the whole process easy, kept me updated at every step, and delivered exactly what she promised. No surprises, no pressure — just excellent service. If you’re looking for a Lyriq or any Cadillac, Maria is the person to talk to.

Brian and Chris were awesome they were so helpful and friendly. I definitely would recommend to go and buy a car from them.

This is now my second car buying from Mohamed at Cadillac of Calabasas, and there’s a reason I came back to him. He makes the whole process incredibly easy. He’s quick, efficient, friendly, and never makes you feel like you’re being pushed or wasting time. Everything was handled smoothly from start to finish, and he’s just genuinely easy to deal with. Really appreciate Mohamed and would definitely buy from him again.

Frank was a real pleasure to work with when buying our new Optiq. If you like straightforward, fair, and honest interactions, he's your man. We really appreciated the speedy and friendly process, and the great deal.

Great quick service ! Alex made the purchase of our new Escalade very smooth 100% recommended

Alex was super helpful, called me and we pretty much got the deal ironed out on the phone and done within 24 hours. Very please with the service and quickness as I usually hate waiting around at dealerships.

I had an amazing experience working with my salesperson Frank. He was professional, knowledgeable, patient, and never made me feel pressured throughout the entire process. He answered all my questions, kept me updated, and worked hard to make sure I was comfortable with the deal. Buying my 2026 Cadillac Escalade was a big decision, and he made the experience smooth and enjoyable from beginning to end. I highly recommend him to anyone looking for a new vehicle. Excellent customer service and truly a pleasure to work with!

Thank you Alex M for your professional support and assistance in leasing our first Cadillac... Good job!

Greatest experience ever. Everything explained! Personable as could be and very competent

Can’t say enough good things about my experience,.. From our sales person, Muhammad, to the sales manager, this was the best deal and the nicest people and overall an amazing experience. So thank you! So excited my new Cadillac!!!

Brian Epps is amazing.

Mohamed was amazing! My wife and I hadn't purchased a new car in years and he made it very easy and enjoyable, as well as explaining everything in detail. He was so good with our 3 daughter, keeping her entertained throughout the purchase process. I would highly recommend Mohamed and Calabasas Cadillac! They are truly a class act.

Mark my salesperson was very helpful and knowledgeable. Good deal as well. A+++ all the way around

Chris is a award winning person not just a salesman but take pride in what he does and how he treats people.

Frank tepesano was amazing, very detailed, the process was very smooth and I look forward to working with him in the future.

Chris was awesome to work with. He made it very easy, the process was transparent, and he was knowledgeable about the vehicle. We really appreciate him making our buying experience a great one!

Alex was such a pleasure to work with! From the moment we arrived, he made us feel genuinely welcomed and taken care of. He was warm, friendly, and incredibly personable, and you could tell he really cared about making the experience a great one. We truly appreciated his hospitality and would absolutely recommend asking for Alex!

Thank you so much very good service. If you are looking for a Cadillac ask for Frank.

Alex was amazing and was very professional and accommodating.

What a wonderful experience purchasing a stunning Cadillac Lyriq from Cadillac of Calabasas. The entire team treated us with true class. Highly recommend Mohamed who made us feel part of the Cadillac family from the second we stepped in. Rick the manager made sure we had a A+ experience.

Brian is considerate, efficient, kind and straightforward. Really appreciated working with him.

I just bought or rather leased a car and there are a few minor (and expected) things that needed to be taken care of. Normally different people call to follow up. But Halle’s been calling and staying on top of everything. Not only has been so efficient, she’s delightful. I said to her today, “I’m so impressed with your attentiveness. I feel like you are my own personal concierge. Is this normal at Caddy of Calabasas?” It’s not as though I’ve had bad experiences and other dealerships, I just was so impressed with Halle.

Best car service I’ve received to date. I’ve taken my Chevy Tahoe to Cadillac of Calabasas twice now, and they’ve done an outstanding job both times. The first visit was for a simple oil change, and the second was for a diagnostic check on an issue I was having. Both times, the team has been incredibly helpful, communicative, and professional. They set me up with a loaner and kept me informed every step of the way. I’ll definitely be going back for all of my vehicle maintenance. A big thank you to Tom, Brandon, Carmen, and ... Read More

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Google - Sep 3, 2026

Best car service I’ve received to date. I’ve taken my Chevy Tahoe to Cadillac of Calabasas twice now, and they’ve done an outstanding job both times. The first visit was for a simple oil change, and the second was for a diagnostic check on an issue I was having. Both times, the team has been incredibly helpful, communicative, and professional. They set me up with a loaner and kept me informed every step of the way. I’ll definitely be going back for all of my vehicle maintenance. A big thank you to Tom, Brandon, Carmen, and Michael for taking such great care of me and my Tahoe!

Leased a 2026 Cadillac Lyric and had a wonderful experience with the staff and love the car. Maria was our salesperson and she made it easy and worked with us through the whole process and deserves 5 stars it was very quick and painless

From the moment we walked into the dealership, we were greeted by Frank who conveyed a professional atmosphere. He was courteous and knowledgeable about the Cadillac products. He answered all our questions throughout the purchase process. His post-purchase service was comprehensive, as he trained us on every detail of our new car. I recommend Cadillac of Calabasas - even if you are just looking.

Maria sold my mother a vehicle and we are so happy with it. She was very kind and professional we 100% recommend going to her if you stop by at Cadillac if calabasas.

Maria is by far the best Cadillac salesperson! She was incredibly patient, professional, and had such a positive attitude—qualities that, unfortunately, can be hard to find with some of the staff at this dealership. She speaks Spanish very well and took the time to explain everything to us step by step, making sure we understood every detail without ever feeling rushed or pressured. We are extremely happy that Maria was the one who helped us. Cadillac is very lucky to have her on their team! Thank you Maria 😊

I had a great experience working with Maria at Cadillac of Calabasas. She was extremely helpful, professional, and on top of everything from beginning to end. She made the whole process easy and stress-free, and I never felt pressured. Maria has a great personality, is honest, patient, and genuinely cares about making sure her customers are happy. She went above and beyond to help me and made the entire experience a pleasure. I highly recommend asking for Maria if you’re looking for a great salesperson!

Working with Branden in the service department was a great experience. He made me feel like I wasn’t just another customer. Very genuine and always a smile on his face. He’s a young man that is very knowledgeable about Cadillac products. Throughout the whole process that my lyric was in service branden kept me informed and updated and that’s really hard to find now at any service facility. I would definitely recommend here to anyone looking for a nice and honest place.

Chris was exceptional in the whole process! He explained and showed me how to use everything.

Chris was great! He resolved all of my concerns and there were more than a few. He helped me to get into a CPO Lyriq. If you’re looking for a car, and Cadillac of Calabasas has it, give Chris a call.

I had an excellent experience purchasing my new Cadillac, and I want to give a special thank you to Mohamed for making the entire process so smooth and enjoyable. He was professional, knowledgeable, patient, and genuinely helpful from start to finish. I never felt pressured, and he took the time to answer all of my questions and make sure I was comfortable with my purchase. Mohamed went above and beyond to make sure I had a great experience, and his customer service truly stood out. I’m extremely happy with my new Cadillac and would definitely recommend Mohamed to anyone ... Read More

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Google - Aug 24, 2026

I had an excellent experience purchasing my new Cadillac, and I want to give a special thank you to Mohamed for making the entire process so smooth and enjoyable. He was professional, knowledgeable, patient, and genuinely helpful from start to finish. I never felt pressured, and he took the time to answer all of my questions and make sure I was comfortable with my purchase. Mohamed went above and beyond to make sure I had a great experience, and his customer service truly stood out. I’m extremely happy with my new Cadillac and would definitely recommend Mohamed to anyone looking for a great car-buying experience. Thank you, Mohamed, for making this such a positive experience!

I had a great experience working with Tom Lange at Cadillac of Calabasas. He was professional, friendly, knowledgeable, and kept me informed throughout the entire process. He made everything easy and made sure I was well taken care of. Excellent customer service—I highly recommend asking for Tom!

Brian Epps is an amazing salesperson and made the experience seamless ! We are so excited to join the Cadillac Family and look forward to the next deal with this dealer and Brian.

Such a great experience buying a new car here. Brian was an excellent sales man and very nice! Couldn’t be happier with our decision!

Brian Epps was great to work with, straight forward, no pressure and works hard. Would recommend him to anyone!

AMAZING customer service. Alex M. really makes you feel important. He does not rush you and he was very knowledgeable about the car features and drive options. He layed out all paperwork so you knew exactly what you were signing and 10/10 I would recommend to a friend.

Chris Kelly of Cadillac of Calabasas was an absolute pleasure to work with!! He is very kind, friendly, and helpful. He really made my time here simple and easygoing. Thank you!!

Branden at Cadillac Service was amazing to work with! He was extremely helpful, professional, and made the entire service process easy and stress-free. He kept me informed, answered all of my questions, and genuinely went above and beyond to make sure everything was taken care of. Great customer service from start to finish. Highly recommend asking for Branden!

I want to start by recognizing Carmen and Brandon in the Service Department. Both of them are absolutely amazing and are the primary reason I am giving this dealership a five-star review. I have owned Cadillacs for several years, and anytime I have had an issue, Carmen, the service manager, and Brandon have consistently gone above and beyond to resolve it and make things right. They are professional, responsive, and genuinely care about their customers. The level of service they provide is exactly what you would expect from Cadillac, and they are a tremendous asset to this dealership. Unfortunately, my ... Read More

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Google - Aug 12, 2026

I want to start by recognizing Carmen and Brandon in the Service Department. Both of them are absolutely amazing and are the primary reason I am giving this dealership a five-star review. I have owned Cadillacs for several years, and anytime I have had an issue, Carmen, the service manager, and Brandon have consistently gone above and beyond to resolve it and make things right. They are professional, responsive, and genuinely care about their customers. The level of service they provide is exactly what you would expect from Cadillac, and they are a tremendous asset to this dealership. Unfortunately, my experience with the purchase and delivery of my new vehicle through Alex was very different. To be clear, this was a brand-new Cadillac with only TWO MILES on the odometer when I purchased it. Despite that, the vehicle was delivered to me with water spots throughout the exterior, a stain in the cargo area, and a scratch on the front passenger seat. For a vehicle this new, these issues were extremely disappointing. A proper pre-delivery inspection and detail should have identified and addressed all of this before I was ever handed the keys. Instead, I found myself having to bring my brand-new vehicle back to the dealership and leave it with the Service Department for two days so Carmen and Brandon could correct problems that should have been taken care of before delivery. Thankfully, they stepped in, took ownership of the situation, and made everything right. I was equally disappointed with the actual delivery experience. After completing the purchase with the Finance Department, my salesperson did not take the time to walk me through the vehicle, demonstrate its features, or answer my questions. Instead, I was handed off to another young gentleman who seemed rushed and made me feel as though the priority was simply getting me out the door rather than making sure I was comfortable with my new Cadillac. When someone is spending over $80,000 on a brand-new Cadillac with two miles on it, the delivery experience should reflect the level of vehicle and brand they are purchasing. I expected a much more attentive, thorough, and professional experience. With that said, Carmen and Brandon completely turned the situation around. Their professionalism, patience, commitment to customer satisfaction, and willingness to make things right are the reason I am still giving this dealership five stars. They represent exactly the level of customer service I expect from Cadillac, and I sincerely hope management recognizes what an incredible asset both of them are to this dealership.

Had the pleasure of working with Branden as my service advisor. He really made my visit a great one and assured that I was taken care of. I was having some issues with my 2025 Escalade and Branden took care of everything for me. Would definitely recommend of looking for a nice and professional service spot.

5 Stars — Hallie Deserves Hazard Pay for Handling Me Let’s get one thing straight: I brought my Escalade in for service, not for a life-changing customer service experience. And yet, here we are, me writing a review like I’m narrating my own origin story, because Hallie at the service desk is that good. It started with a phone call — normally the moment where my will to live quietly leaves my body, because “getting service scheduled” usually ranks somewhere between root canals and doing my own taxes. Instead, Hallie picked up, and within minutes had everything sorted like she was ... Read More

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Google - Aug 7, 2026

5 Stars — Hallie Deserves Hazard Pay for Handling Me Let’s get one thing straight: I brought my Escalade in for service, not for a life-changing customer service experience. And yet, here we are, me writing a review like I’m narrating my own origin story, because Hallie at the service desk is that good. It started with a phone call — normally the moment where my will to live quietly leaves my body, because “getting service scheduled” usually ranks somewhere between root canals and doing my own taxes. Instead, Hallie picked up, and within minutes had everything sorted like she was assembling the Avengers, except the mission was “fix Mitch’s giant SUV” and honestly a much more achievable goal. She’s got that rare combo — actually helpful and actually pleasant, which in the service industry is basically a mutant power. No canned scripts, no transferring me to four different people, no hold music that makes you question your life choices. Just straight-up “I got you” energy from start to finish. By the time I dropped the Escalade off, it felt less like a service appointment and more like checking in with a friend who happens to know everything about cars. 10/10, would get vehicular work done here again just to talk to Hallie about literally anything else. If this dealership had a leaderboard, Hallie’s sitting at the top wearing a cape she definitely didn’t ask for but 100% earned. Okay, let’s talk about Tom at Cadillac Calabasas, because apparently in a world full of chaos, broken warranties, and mechanics who speak in riddles, this man decided to be the one competent adult in the room. Rude, honestly. I came in expecting the usual “your car is basically cursed, sign here” runaround, and instead I got someone who actually explained what was happening to my car like I wasn’t a golden retriever staring at a vacuum cleaner. We hit some genuinely difficult, complicated problems with my vehicle — the kind that could’ve easily turned into a multi-week disappearing act — and Tom stayed on it like it was personal. No dropping the ball, no “let me get back to you” black hole. He kept me in the loop the entire time, made sure the right people were on my case (yes, even the mysterious warranty wizards in the back), followed up relentlessly, and treated my vehicle like it mattered instead of just another VIN number on a clipboard. Above and beyond isn’t even the right phrase — this man basically strapped on the katanas and handled business. 10/10, would get my car serviced by this man again even if it meant regenerating a limb or two in the waiting room. Ask for Tom. Thank me later.

Alex was very helpful and took the time to explain everything clearly. He was patient, professional, and made sure I understood everything.I really appreciate his help and excellent customer service.

⭐⭐⭐⭐⭐ I had an amazing experience working with Hallie at Cadillac Calabasas. She was incredibly attentive, sweet, understanding, and stayed on top of every detail throughout the entire process. She was also very knowledgeable and took the time to answer all of my questions without ever making me feel rushed. Out of the many people I’ve spoken to, Hallie was by far the most helpful. She genuinely cared about making sure I had the information I needed and made the whole experience smooth and stress-free. Her professionalism, kindness, and excellent customer service really stood out. I highly recommend asking for ... Read More

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Google - Aug 5, 2026

⭐⭐⭐⭐⭐ I had an amazing experience working with Hallie at Cadillac Calabasas. She was incredibly attentive, sweet, understanding, and stayed on top of every detail throughout the entire process. She was also very knowledgeable and took the time to answer all of my questions without ever making me feel rushed. Out of the many people I’ve spoken to, Hallie was by far the most helpful. She genuinely cared about making sure I had the information I needed and made the whole experience smooth and stress-free. Her professionalism, kindness, and excellent customer service really stood out. I highly recommend asking for Hallie if you’re visiting Cadillac Calabasas!

⭐⭐⭐⭐⭐ I had an amazing experience purchasing my new 2026 Cadillac from Cadillac of Calabasas! Alex Mollabagher made the entire process smooth, stress-free, and enjoyable from start to finish. He was professional, knowledgeable, patient, and never made me feel pressured. He took the time to answer all of my questions and made sure I was completely comfortable every step of the way. I couldn’t be happier with my new Cadillac, and I truly appreciate the outstanding customer service. If you’re looking for someone who genuinely cares about their customers and goes above and beyond, I highly recommend asking for Alex. ... Read More

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Google - Aug 4, 2026

⭐⭐⭐⭐⭐ I had an amazing experience purchasing my new 2026 Cadillac from Cadillac of Calabasas! Alex Mollabagher made the entire process smooth, stress-free, and enjoyable from start to finish. He was professional, knowledgeable, patient, and never made me feel pressured. He took the time to answer all of my questions and made sure I was completely comfortable every step of the way. I couldn’t be happier with my new Cadillac, and I truly appreciate the outstanding customer service. If you’re looking for someone who genuinely cares about their customers and goes above and beyond, I highly recommend asking for Alex. Thank you again for making this such an exciting and memorable experience

Mohammad was great!

Alex, is amazing and conservative sales representative. Caring trusthworthy

Five stars isn’t enough! We visited several Cadillac dealerships during our search, and this one was the clear winner. Mohammad made us feel like family from the moment we walked in. He’s welcoming, knowledgeable, genuinely kind, and has a great sense of humor that made the whole experience enjoyable. Most importantly, he was honest, patient, and never made us feel pressured. He made buying our new OPTIQ incredibly easy. The dealership is beautiful, clean, bright, and has a fantastic atmosphere. It was absolutely worth the drive from Los Angeles. We couldn’t recommend Mohammad and the entire team ... Read More

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Google - Jul 31, 2026

Five stars isn’t enough! We visited several Cadillac dealerships during our search, and this one was the clear winner. Mohammad made us feel like family from the moment we walked in. He’s welcoming, knowledgeable, genuinely kind, and has a great sense of humor that made the whole experience enjoyable. Most importantly, he was honest, patient, and never made us feel pressured. He made buying our new OPTIQ incredibly easy. The dealership is beautiful, clean, bright, and has a fantastic atmosphere. It was absolutely worth the drive from Los Angeles. We couldn’t recommend Mohammad and the entire team more highly. Thank you for such an exceptional experience!

Had to get a new car in a short window of time. After calling around to different dealerships around town my search led me to COC. Alex was the first salesperson I spoke with and he ended up being the last as we worked through the process with the vehicle I was after and made the process super easy. His communication was excellent and he ended up delivering the car to me which was above and beyond. For a smooth hasslefree experience, Alex is ur guy!

Absolutely thrilled with my experience at Cadillac of Calabasas. and I can't thank Maria and Michael enough! From the start, Maria was incredibly helpful and attentive to my needs. I was looking for a very specific Cadillac with a set of features, and Maria went above and beyond to source the perfect one. I truly appreciate her dedication to finding exactly what I wanted. I’m beyond excited with my new vehicle. Highly recommend Maria. She has outstanding customer service.

I recently purchased a Cadillac Escalade IQL from Cadillac of Calabasas, and I couldn’t be happier with the experience, largely thanks to Antonio. From the very first phone call, he was knowledgeable, responsive, and genuinely helpful in working out a great deal for me. Since I live far from the dealership, almost the entire process was handled over the phone, and Antonio made it seamless. He answered every question thoroughly, kept things transparent, and never made me feel pressured. By the time I finally drove down to complete the paperwork, everything was already lined up — quick, smooth, and hassle-free. ... Read More

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Google - Jul 28, 2026

I recently purchased a Cadillac Escalade IQL from Cadillac of Calabasas, and I couldn’t be happier with the experience, largely thanks to Antonio. From the very first phone call, he was knowledgeable, responsive, and genuinely helpful in working out a great deal for me. Since I live far from the dealership, almost the entire process was handled over the phone, and Antonio made it seamless. He answered every question thoroughly, kept things transparent, and never made me feel pressured. By the time I finally drove down to complete the paperwork, everything was already lined up — quick, smooth, and hassle-free. Antonio’s expertise on the Escalade IQL was impressive; he clearly knows the product inside and out and made sure I felt confident in my purchase. If you’re considering a Cadillac and want a sales professional who’s honest, efficient, and easy to work with even from a distance, ask for Antonio at Cadillac of Calabasas. Highly recommend!

Maria is truly an exceptional saleswoman, helps with every question I have and has been my favorite to work with by far. I recommend Maria to all my friends and family!

I recently purchased a Cadillac Escalade IQL from Cadillac of Calabasas, and I couldn’t be happier with the experience - largely thanks to Antonio. From the very first phone call, he was knowledgeable, responsive, and genuinely helpful in working out a great deal for me. Since I live far from the dealership, almost the entire process was handled over the phone, and Antonio made it seamless. He answered every question thoroughly, kept things transparent, and never made me feel pressured. By the time I finally drove down to complete the paperwork, everything was already lined up - quick, smooth, ... Read More

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DealerRater - Jul 28, 2026

I recently purchased a Cadillac Escalade IQL from Cadillac of Calabasas, and I couldn’t be happier with the experience - largely thanks to Antonio. From the very first phone call, he was knowledgeable, responsive, and genuinely helpful in working out a great deal for me. Since I live far from the dealership, almost the entire process was handled over the phone, and Antonio made it seamless. He answered every question thoroughly, kept things transparent, and never made me feel pressured. By the time I finally drove down to complete the paperwork, everything was already lined up - quick, smooth, and hassle-free. Antonio’s expertise on the Escalade IQL was impressive; he clearly knows the product inside and out and made sure I felt confident in my purchase. If you’re considering a Cadillac and want a sales professional who’s honest, efficient, and easy to work with even from a distance, ask for Antonio at Cadillac of Calabasas. Highly recommend!

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Tom really took care of us and made sure all the repairs were addressed and even found a couple we hadn’t noticed to ensure they were done before warranty end. He made everything super easy and helped us a with the return of the offsite rental. We will be back for any future needs!!

My service advisor, Andrew Banales, consistently demonstrates the professionalism, knowledge, and attention to detail that make all the difference. He communicates clearly throughout the repair process, takes the time to explain recommendations, follows up when needed, and genuinely works to ensure every concern is addressed. It’s clear that he takes pride in providing excellent customer service rather than simply processing repair orders. The technicians and service team have always treated my vehicle with care, and I’ve come to trust their work because they stand behind it. Having someone like Andrew coordinating repairs gives me confidence that the job ... Read More

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Google - Jul 27, 2026

My service advisor, Andrew Banales, consistently demonstrates the professionalism, knowledge, and attention to detail that make all the difference. He communicates clearly throughout the repair process, takes the time to explain recommendations, follows up when needed, and genuinely works to ensure every concern is addressed. It’s clear that he takes pride in providing excellent customer service rather than simply processing repair orders. The technicians and service team have always treated my vehicle with care, and I’ve come to trust their work because they stand behind it. Having someone like Andrew coordinating repairs gives me confidence that the job will be handled correctly and efficiently. If you’re looking for a service advisor who is honest, attentive, knowledgeable, and committed to doing things right, I highly recommend asking for Andrew Banales. His professionalism and dedication to customer satisfaction are exactly why I continue bringing my business to Cadillac of Calabasas.

Chris help us he's the best in town.

Excellent experience with the Parts Department at Cadillac of Calabasas. I purchased parts for my Cadillac, and the entire process was easy and efficient. A special thank you to Jose Sanchez for his outstanding customer service. He was knowledgeable, professional, and took the time to make sure I got exactly the right parts. It's refreshing to work with someone who genuinely cares about helping customers. I highly recommend Cadillac of Calabasas for anyone looking for quality parts and excellent service. Thanks again, Jose!

Maria Reyes helped me purchase my dream car—the Cadillac Lyriq—and made the entire experience exceptional. She was knowledgeable, informative, patient, and never made me feel pressured. She took the time to answer all of my questions, and I ended up getting an excellent certified pre-owned vehicle. The service throughout the dealership truly reflects what you would expect from a luxury brand. Everyone I interacted with went out of their way to be respectful, patient, and kind, making the entire process enjoyable from start to finish. I highly recommend Cadillac of Calabasas and especially Maria Reyes if you're ... Read More

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Google - Jul 23, 2026

Maria Reyes helped me purchase my dream car—the Cadillac Lyriq—and made the entire experience exceptional. She was knowledgeable, informative, patient, and never made me feel pressured. She took the time to answer all of my questions, and I ended up getting an excellent certified pre-owned vehicle. The service throughout the dealership truly reflects what you would expect from a luxury brand. Everyone I interacted with went out of their way to be respectful, patient, and kind, making the entire process enjoyable from start to finish. I highly recommend Cadillac of Calabasas and especially Maria Reyes if you're looking for a great car-buying experience.

Great experience at Cadillac of Calabasas, Mohamed was very professional and very knowledgeable. We felt appreciated and supported! Thank you all!

Ryan and Mohamed were extremely helpful and more than accommodating in helping me find a good price for my car. Beautiful dealership and wonderful service

Mohamed was a great sales man and Ryan was a wonderful sales manager. They both made the experience very simple, easy, and enjoyable.

Just leased a brand new Lyriq from Antonio Tate and the whole experience was refreshing. Antonio was easy to work with from start to finish, genuinely helpful, and there was zero pressure at any point. He listened to what I needed, answered every question straight, and made the process feel simple instead of stressful. If you’re shopping for a Cadillac, ask for Antonio. You’ll be glad you did.

Andrew Banales was amazing. One of the best experiences I have ever had with a dealership. Someone give home a raise or promote him. Awesome customer service!!! Thanks again!!!

Thank you Ethan and Chris for everything!!!

From the beginning to the end, the experience was very professional and great. Christopher Kelly was the person who helped us with our purchase and we were extremely pleased with his honesty, professionalism and integrity. Brian was also great to work with as he really did his best to give us the best deal possible. We would highly recommend our family and friends in the future

I had never seriously considered an EV. I am retired and was not looking for a major change. I visited Alex at Cadillac of Calabasas who recommended the 2026 Optiq! Wow! An amazing car plus no more gas stations just charge up overnight in my garage. I am driving an EV! Thank you Alex!

Frank is the man. Friendly, helpful, knowledgeable. Great experience.

I wanted to thank Allie and Tom at Cadillac of Calabasas for making what could have been a stressful experience much easier. From the very beginning, Allie was incredibly kind, patient, and professional. She took the time to listen to all of my concerns, answered every question I had, and kept me informed throughout the process. I always felt like she genuinely cared about helping me, and her customer service was exceptional. Tom was also a pleasure to work with. He was knowledgeable, helpful, and made the entire service process smooth and straightforward. I really appreciated his professionalism and willingness ... Read More

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Google - Jun 26, 2026

I wanted to thank Allie and Tom at Cadillac of Calabasas for making what could have been a stressful experience much easier. From the very beginning, Allie was incredibly kind, patient, and professional. She took the time to listen to all of my concerns, answered every question I had, and kept me informed throughout the process. I always felt like she genuinely cared about helping me, and her customer service was exceptional. Tom was also a pleasure to work with. He was knowledgeable, helpful, and made the entire service process smooth and straightforward. I really appreciated his professionalism and willingness to help. Thank you both for the outstanding service. Highly recommend this location of Cadillac!

Alex was such a pleasure to work with. He made buying our Escalade ESV-V such a smooth process. He answered all our questions and made us feel at ease. Thank you so much, Alex!

I had an excellent experience working with Andrew Bañales and Tom. Both were professional, knowledgeable, and genuinely cared about making sure my vehicle was properly diagnosed and repaired. Andrew kept me updated throughout the process, answered all of my questions, and made everything easy to understand. Tom was equally helpful and went above and beyond to ensure that I was completely satisfied with the service. It’s rare to find service advisors who are this responsive, honest, and customer-focused. Their communication, attention to detail, and commitment to customer satisfaction were outstanding. During last 20 years I have been in several ... Read More

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Google - Jun 24, 2026

I had an excellent experience working with Andrew Bañales and Tom. Both were professional, knowledgeable, and genuinely cared about making sure my vehicle was properly diagnosed and repaired. Andrew kept me updated throughout the process, answered all of my questions, and made everything easy to understand. Tom was equally helpful and went above and beyond to ensure that I was completely satisfied with the service. It’s rare to find service advisors who are this responsive, honest, and customer-focused. Their communication, attention to detail, and commitment to customer satisfaction were outstanding. During last 20 years I have been in several Cadillac and GMC dealers in Southern California but this dealership has exceptional service advisors. Thank you, Tom and Andrew, for your exceptional service. You turned a stressful vehicle repair into a smooth and positive experience. I highly recommend working with them and will gladly return for future service needs.

My deal faced various obstacles before could drive off in my new Cadillac Lyriq. I give all the credit to Frank Tepesano for his patience, understanding and professionalism throughout the process. I have never had a brand specialist as knowledgeable and relatable as Frank! Not only am I now a lifelong customer but will also be recommending others to see Frank at Cadillac of Calabasas!

Mohamed was a true gentleman. Never over pressure me, polite knowledgeable . I highly recommend Cadillac of calabasas

From start to finish I had a great experience with Alex.

Had an absolute fantastic experience with Frank Tepesano on yet another vehicle purchase from him! Frank helped me get a car that is very difficult to obtain. I don't know how he pulled it off. The car I purchased from him is only 1 of 200 made for the entire world! Frank worked some magic and got my order in with Cadillac on a new 2026 Cadillac CT5-V Blackwing in the special edition deep ocean package! I am so so happy!!!! I have been buying all my new Cadillacs from Frank for over ten years now. Frank is awesome! I have ... Read More

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Google - Jun 18, 2026

Had an absolute fantastic experience with Frank Tepesano on yet another vehicle purchase from him! Frank helped me get a car that is very difficult to obtain. I don't know how he pulled it off. The car I purchased from him is only 1 of 200 made for the entire world! Frank worked some magic and got my order in with Cadillac on a new 2026 Cadillac CT5-V Blackwing in the special edition deep ocean package! I am so so happy!!!! I have been buying all my new Cadillacs from Frank for over ten years now. Frank is awesome! I have kept in constant contact with Frank since he left Cadillac of Thousand Oaks as he is like family to us now. I contacted Frank back in March and asked him if he could get me this unobtainable car and he came through! I still can't believe I was able to get this car! I can't thank Frank enough for this! I was in and out with my new car in no time and was so surprised that buying a new car is so easy at Cadillac of Calabasas. If you're looking for a new Cadillac, call Frank at Cadillac of Calabasas! He really works to earn your business!

This was one of the simplest buying processes that I have ever had…. These guys are the “Cadillac” of Cadillac dealers. Thanks for all the help Mohammed, it was appreciated!!!

Frank provided an exceptional experience throughout my purchase. For any significant investment or high-value purchase, I would highly recommend him without hesitation. His professionalism, knowledge, and expertise were evident every step of the way. He was always pleasant to work with, responsive, and committed to ensuring a smooth transaction. I truly appreciate everything he did for me and am grateful for his outstanding service. Frank is simply one of the best, and I would confidently recommend him to anyone seeking a trustworthy and knowledgeable professional.

We had a great experience. Very helpful, honest and good knowledge. We got a good deal and we are happy.

For anyone looking for a warm welcome and a great Cadillac buying or leasing experience, ask for Ethan or David. They’ll take excellent care of you and won’t disappoint you

Brian is great to work with- easy to reach, knowledgeable and helpful.