Customer Testimonials
Cadillac was amazing from start to finish. Ethan and the team were great, making the whole experience easy and enjoyable. I highly recommend them to anyone looking for outstanding service.
Frank is the man. Friendly, helpful, knowledgeable. Great experience.
I wanted to thank Allie and Tom at Cadillac of Calabasas for making what could have been a stressful experience much easier.
From the very beginning, Allie was incredibly kind, patient, and professional. She took the time to listen to all of my concerns, answered every question I had, and kept me informed throughout the process. I always felt like she genuinely cared about helping me, and her customer service was exceptional.
Tom was also a pleasure to work with. He was knowledgeable, helpful, and made the entire service process smooth and straightforward. I really appreciated his professionalism and willingness ... Read More Google - Jun 26, 2026
Alex was such a pleasure to work with. He made buying our Escalade ESV-V such a smooth process. He answered all our questions and made us feel at ease. Thank you so much, Alex!
I had an excellent experience working with Andrew Bañales and Tom.
Both were professional, knowledgeable, and genuinely cared about making sure my vehicle was properly diagnosed and repaired.
Andrew kept me updated throughout the process, answered all of my questions, and made everything easy to understand. Tom was equally helpful and went above and beyond to ensure that I was completely satisfied with the service.
It’s rare to find service advisors who are this responsive, honest, and customer-focused. Their communication, attention to detail, and commitment to customer satisfaction were outstanding.
During last 20 years I have been in several ... Read More Google - Jun 24, 2026
My deal faced various obstacles before could drive off in my new Cadillac Lyriq. I give all the credit to Frank Tepesano for his patience, understanding and professionalism throughout the process. I have never had a brand specialist as knowledgeable and relatable as Frank! Not only am I now a lifelong customer but will also be recommending others to see Frank at Cadillac of Calabasas!
Mohamed was a true gentleman. Never over pressure me, polite knowledgeable . I highly recommend Cadillac of calabasas
From start to finish I had a great experience with Alex.
Had an absolute fantastic experience with Frank Tepesano on yet another vehicle purchase from him! Frank helped me get a car that is very difficult to obtain. I don't know how he pulled it off. The car I purchased from him is only 1 of 200 made for the entire world! Frank worked some magic and got my order in with Cadillac on a new 2026 Cadillac CT5-V Blackwing in the special edition deep ocean package! I am so so happy!!!!
I have been buying all my new Cadillacs from Frank for over ten years now. Frank is awesome! I have ... Read More Google - Jun 18, 2026
This was one of the simplest buying processes that I have ever had…. These guys are the “Cadillac” of Cadillac dealers. Thanks for all the help Mohammed, it was appreciated!!!
Frank provided an exceptional experience throughout my purchase. For any significant investment or high-value purchase, I would highly recommend him without hesitation. His professionalism, knowledge, and expertise were evident every step of the way. He was always pleasant to work with, responsive, and committed to ensuring a smooth transaction. I truly appreciate everything he did for me and am grateful for his outstanding service. Frank is simply one of the best, and I would confidently recommend him to anyone seeking a trustworthy and knowledgeable professional.
We had a great experience. Very helpful, honest and good knowledge. We got a good deal and we are happy.
For anyone looking for a warm welcome and a great Cadillac buying or leasing experience, ask for Ethan or David. They’ll take excellent care of you and won’t disappoint you
Brian is great to work with- easy to reach, knowledgeable and helpful.
Best time buying my first Cadillac with Frank!
Absolutely great experience buying my Escalade. Frank was incredibly helpful throughout the entire process and made everything easy and stress-free. He was knowledgeable, professional, and took the time to answer all of my questions. I never felt pressured and truly felt like he wanted to help me find the right vehicle. I’m extremely happy with my Escalade and couldn’t have asked for better service. Thank you, Frank, for going above and beyond. I highly recommend working with him!
I recently purchased a 2026 Cadillac Escalade ESV Sport, and I couldn’t be happier with the experience. Alex made the entire process smooth, professional, and completely stress-free from start to finish.
He was knowledgeable about every detail of the vehicle, took the time to answer all of my questions, and never made me feel pressured at any point. What stood out most was his attention to detail, communication, and commitment to making sure everything was handled properly.
Buying a vehicle of this caliber should feel special, and Alex delivered exactly that. His customer service, professionalism, and dedication to his clients ... Read More Google - Jun 5, 2026
A great experience with Ethan who previously sold me a CT4 and also helped me with my upgrade to my CT5V. Drove it all the way from Calabasas to Culver City. Amazing car amazing service he has truly helped me with everything even tints,wraps,tires, you name it he has recommendations and connections. Always helpful.
Relatively new to the Cadillac family with my purchase of an Optiq at a different dealer, and Cadillac of Calabasas has earned my respect and business going forward. Have had two encounters with their service department so far, once for a tire recall and more recently for a cosmetic issue. Service advisor Andrew Bañales's communication has been timely and transparent, and when the service department ran into a parts delay he went above and beyond to get me a courtesy vehicle (also electric). I don't think I'm the kind of luxury car owner who projects a ... Read More Google - Jun 2, 2026
I had a great experience working with Frank Tepesano at Cadillac of Calabasas. He was professional and gave me a great deal on my Cadillac Lyriq. I highly recommend working with him and his staff.
Mohammed Ramadan is extremely helpful, made our entire experience so much better. We bought 3 Escalades from Cadillac of Calabasas. They always exceed our expectations.
My husband wanted to browse to buy a new car and we had already checked a few other places. Brian Epps was sincere, helpful, professional, and I think this guy may have a degree in English literature! My husband loves to do business with people if he likes them and we had a great experience at Cadillac of Calabasas with the personable Brian. He was patient to show us the cool features of the Cadillac Optiq that we bought! Thank you!
Brian was amazing, super helpful and did an outstanding job!
Had a great experience working with Alex at Cadillac Calabasas. He was friendly, honest, and easy to work with throughout the whole process.
Thanks chris
Very nice guys
Brian provided a excellent service when purchasing my 2026 Cadillac ct5, and made it easy when transferring all my information over, made the whole car buying process easy! Will recommend him to my family and friends for their future purchases!!!!
Alex Mollabagher is great guy. He is very friendly salesman that I have ever seen. Thanks Alex
Frank was wonderful to work with. He took great care of us and made the car buying experience easy!
Brian Epps was the salesman that sold me a 2026 Cadillac LYRIQ V-Series Premium. Sevice was incredible. Brian went above and beyond both during and after the sale. The dealership was very professional and expedited everything in a timely manner. Highly recommend Cadillac of Calabasas.
Chris was very helpful and honest Would buy from him again John Sanchez
I love Alex. The best experience buying a cor in 30 years.
Frank was an absolute pleasure to work with! He was so helpful, communicative, and delivered just pure first-class service. Not only did he handle everything remotely/over the phone for me, but he took the time to FaceTime me to show me the car and even drove the car out to me for delivery given we live a bit far away. Post delivery, Frank also kept continuing to support and answered all the questions I had. This was, by far, one of the best experiences I've had with any car dealership. Thanks to Frank for being the absolute best!
Tom is a best worker he’s doing everything to help us. I speak English bad but he’s trying to understand me.
What an amazing experience we had at Cadillac Calabasas. Frank was an absolute rockstar as was Michael. You guys made this experience so easy and transparent that we cannot stop telling people to come in and see you. We love our new IQL and thanks again for all the help. 10 stars.
Thank you to Mohamed for providing excellent customer service during the purchase of our new 2026 Escalade. He went above and beyond by sending us photos of the vehicle before we arrived, making sure everything was ready for pickup, and making the entire experience smooth, pleasant, and stress free. Thank you as well to Michael, the sales manager, for putting together a great deal and ensuring the process went as smoothly as promised. We truly appreciate their help and highly recommend them.
David likes people, he's respectful and works hard for you, great interpersonal skills and very knowledgeable about his cars. Really enjoyed meeting and working with him, a very honest person!
David may be the best salesman that we have encountered over the many we have purchased vehicles. He is very likeable and shows his customers respect and obviously cares about them.
Bought a car from Chris at Cadillac of Calabasas. Chris was pleasant to work with. The whole process was simple, straightforward, and no pressure at all. I would definitely recommend working with Chris in the future and Cadillac of Calabasa!
Frank talk to him great guy very helpful
Excellent service and quality work. Came in to replace an engine thermostat ... Staff is top notch!
Chris Kelly has been absolutely fantastic in the buying process of my new Lyriq. Made the process smooth, as well as was very patient and helpful throughout the process.
I had a fantastic experience scheduling my service appointment thanks to Hallie. From the moment we spoke, she was professional, attentive, and genuinely took the time to understand my concerns. She made the entire process smooth and stress free, all while maintaining a courteous and friendly demeanor.
Her level of customer service truly stood out, it felt like she genuinely cared about making sure everything was handled properly. It’s rare to come across someone so dedicated and thoughtful in their role, and it definitely left a lasting impression. Hallie is a great example of what excellent customer service should ... Read More Google - Apr 29, 2026
I recently leased a new Vistiq and Christian was great to work with. I work weird hours and was not available to come in to the showroom and he helped me with all of my questions via text. He started working on the deal and when I was finally able to come in he got me a great price and walked me through the info on the car. 10/10 recommend
Tom in the service department has always gone out of his way to help me with my cars. A+
Frank Tepesano was amazing and made purchasing our new Escalade absolutely enjoyable! Catered to our little ones and everything during the process. Thanks Frank!!
Returned back to Chris Kelly for yet another Cadillac vehicle. Get best deals and impeccable service from him!
Very friendly and work with you.
I came here to trade in my car and Mohammed made it a very wonderful experience. I recommend him over and over. He took the time to go through all the features, showed me how to charge my EV and answered all my questions even after I left the lot. My trade it process was very smooth! I will be recommending Mohammed to everyone⭐️⭐️⭐️
I would like to express my sincere thanks to Frank Tepesano for a great and honest service. Best regards, Sean Maghsodi
I want to take the time to say thank you to Andrew Báñales he’s always in a good mood I feel welcome every time he service my Escalade always answers my questions he’s so polite and answers my calls when ever I call and returns my calls in timely manner
What a great experience buying my 4th Cadillac. Frank and David really did an exceptional job with the purchase and Frank setting up my new ride. I appreciate all their knowledge and making sure I’m setup. Thanks again Frank and David.
Franks the best salesman you could get!! Helped with everything and answered every question I had, felt like family.
Frank was great and easy to work with, best car buying experience ive had by far
Frank was amazing and got me a great deal on the car. David was also great in helping me with the car on Monday.
Great experience at Calabasas Cadillac. Frank was amazing, so knowledgeable and patient A+++! Thank you Frank and David, I love my red Optiq!!! 🫶🏽❤️😍🥰👏🏽
I worked with Alex and he was fantastic!. I was traveling for the car, and he sent me photos and gave me all the details and paperwork ready to go before I arrived. He made my experience easy and enjoyable! Highly recommend.
Just picked up my new LYRIQ from Calabasas Cadillac and had a great experience working with Alex. The whole process was smooth, simple, and stress-free from start to finish. Alex was incredibly helpful, easy to work with, and made everything feel effortless. Highly recommend asking for him if you’re in the market!
I WORKED WITH Alex and it was a great experience, was a very smooth transaction definitely I will be back for my next car with Alex
If I can give then more than 5 stars I would, mi met David in sales he was so helpful and he did a great job in explaining everything to use and make all the purchase process smooth and fast if you ever need to buy Cadillac you def go Cadillac of calabasas and ask for David in sales so happy with my car 👍👍👍👍👍
FRANK TEPESANO WAS AMAZING AND REALLY HELPFUL. Really easy to work with and very professional . Showed us how to set everything up on are new vehicle and we felt like we were treated very fairly.
Absolute best service from everyone !! Mohammed helped me through the process and made the best efforts to get me the deal I wanted !
Mohamed was so great to work with. I would recommend him to anyone. He made the sales process so easy, was extremely knowledgeable, so thorough and the nicest person ever. We usually dread the long process of buying a car but we didn't this time around. We will definitely buy from him again!!! The dealership itself is amazing. Thank you so much!!!
Got a new Lyriq from Brian Epps over at Cadillac of Calabasas. Best car salesperson I've ever dealt with. Friendly, knowledgeable, and professional. He has also been incredibly helpful with all of my questions even after taking the car home. Can't speak highly enough about Brian and he will definitely be my first call in the future.
Frank is one-of-kind!!! Fast, quick and incredible integrity. Feel like a made a new friend and got a great deal on my new Vistiq!
Had a fabulous experience with Frank! The process was quick and efficient. He took the time to show me all the features and get the car set-up to my specifications. Highly highly recommend.
My experience has been excellent! Frank was extremely helpful and knowledgeable! We felt like we were treated like family! I didn’t feel pressured to buy the vehicle! He answered all the questions thoroughly! He was simply amazing throughout the entire process! I will continue to buy my future Escalades at COC!
I had an amazing experience working with Ethan Sharpe! From start to finish, he was professional, knowledgeable, and genuinely committed to helping me get the best deal possible. He worked hard to make sure I got a great price on my car and made the whole process smooth and stress-free. If you're looking for someone who truly cares about their customers and goes the extra mile, I highly recommend asking for Ethan. Thanks again for such a great experience!
Great experience. Christian and team were very helpful during the remote purchase, only leaving final DMV process upon arrival. Car was a high quality CPO, exactly as described on the website. Very happy with the purchase. One comment for management, a more performance sedan friendly speed bump in the parking lot would be great.
Frank was great to work with, deal went real smooth. Highly recommend this dealership and working with Frank.
Such a great experience working with Ethan. From the moment I walked in, he made everything feel comfortable and stress-free. He answered every question I had and made trading in my Range Rover a smooth process. I’m so happy with my new Cadillac everything about the experience exceeded my expectations. The dealership is in a great location, super clean, welcoming, and just overall a great vibe. If you’re thinking about getting a Cadillac, ask for ETHAN . He really knows his stuff and takes care of you the right way !!
Great experience working with Brian. Great service and very pleased with how It worked out. The car is amazing
I couldn’t be more happier with my experience at Cadillac Calabasas. Sales manager Michael and Maria helped me with all my needs and wants in picking the perfect car for me. The customer service was more than exceptional, I would highly recommend you speaking with Michael or Maria. Love my new car.
Frank and this dealership was straightforward and I would recommend, quick, fast, efficient and straightforward.
I had a great experience working with Frank. He was professional, honest, and very knowledgeable throughout the entire process. He made everything smooth and stress-free, and I really appreciated his patience and clear communication. If you are visiting this dealership, I highly recommend asking for Frank. Thank you again for your excellent service!
Frank Tepesano has been amazing! We really appreciate the friendly service, and the assistance of everyone at Cadillac of Calabasas.
Real smooth, professional and quick transaction. Everything was ready and I was in and out in less than an hour. Awesome!
Big shoutout to Sam over at Cadillac of Calabasas for coming through once again and helping me lock in another Cadillac Escalade deal. From start to finish, Sam was everything you’d want in a professional—knowledgeable about every detail, completely transparent throughout the process, and extremely thorough in making sure everything was handled the right way.
What really stood out to me—and honestly what’s rare to find these days—was that he never once came off as pushy. He gave me the space to make the right decision while still being present, attentive, and on point the ... Read More Google - Mar 24, 2026
Great service thank you Brian and Ryan
Alex M. was AMAZINGLY wonderful to work with. He made the car buying experience SO easy and far more pleasant than it's ever been. We would absolutely go back to this dealership again and again!!! Additionally - Chris the Fleet Manager was fantastic as well.
Frank at Cadillac Calabasas made the entire experience feel effortless and genuinely enjoyable. From the start, there was no pressure - just a calm, thoughtful approach that immediately put us at ease. He was incredibly helpful, patient, and easy to talk to, answering questions without ever making us feel rushed or overwhelmed.
He’s also very knowledgeable, and on the rare occasion he didn’t have an answer, he made a point to find it. It never felt like guesswork, just honesty and follow-through. Thoughtful touches, like keeping us supplied with water throughout our time there, didn’t go unnoticed ... Read More Google - Mar 23, 2026
Frank and Chris went out of their way to help us. Highly recommended and a pleasure to do business with.
Beware that this dealer will install old used parts without mention while charging for full cost of new OEM parts. In addition, management has ignored multiple emails requesting clarification and resolution.
Frank was incredibly helpful with our Vistiq Platinum purchase. He made the entire process seamless and was extremely knowledgeable, guiding us every step of the way to secure the perfect vehicle. This was one of the first times we’ve been to a dealership and didn’t have to spend the entire day there - yet still drove away with exactly what we wanted. We’ll definitely be coming back when our lease is up! Best dealership we’ve been to!
Frank was amazing. I'll be buying my next caddy here and from him.
Michael and Frank were incredible. They were super responsive, thorough and honest from the very beginning. They fought hard to get us our dream car at our budget. Frank was referred to us by a close friend and we will certainly be referring Michael and Frank to anyone who needs help. Thanks for everything!
The best dealership experience I’ve experienced to date. In and out with no worries Frank was my salesman and was incredible, and Gabe in Finance made signing documents effortless, shoutouts to Ryan and Gabe for putting together a great deal for me as well! When the time comes for a blacking I know where I’ll be coming too 🤣.
Went there yesterday to purchase a car for myself. I was helped by Ethan Sharpe and he was very helpful and smart. Definitely one of the best salesmen I’ve spoken to while shopping for a car. He’s very charismatic and straight forward! If I ever need a car again I definitely will come back looking for him!! Amazing experience from Cadillac of Calabasas.
Michael and Frank took care of me from the moment I walked in the door. I left with a beautiful car, exceptionally priced & the experience - an all around approach of CARE. All my preferences were programmed for me, and the technology was carefully tailored to my needs by Frank. 5 stars guys - THANK YOU!
I had a great experience leasing my car with Cadalic and Alex was the best sales person I have experienced. I had such an easy time getting everything done.
I just leased a Cadillac Lyriq there. Alex was amazing! He was extremely helpful with getting everything in order to close this deal as quickly as possible.
Great service. Alex was amazing. Made the whole process seamless and quick. No hassle. Left with a new car in less than an hour!
Another great experience with Alex. Second car purchase and as always was seems less,quick and efficient. We will back for another one soon.
Chris Kelly was wonderful in helping us get the vehicle we needed and at the right price! It is a reflection on Cadillac of Calabasas and its a Great one! Everyone did a great job!! No pressure, just kindness and answers!
Mohammed took great care of me and got me the CT4 V Blackwing I was looking for!
Chris Kelly was outstanding to work with — extremely informative, responsive, and always available to answer our calls. The entire process was simple and efficient. We purchased the vehicle site unseen, overnighted the paperwork, and everything moved seamlessly. The vehicle was delivered to Las Vegas the very next day and immediately entered our up-armor process to NIJ Level IIIA standards by GArmor HMMWV Land, Air & Sea. A smooth transaction from start to finish. Highly recommend.
Such a smooth and easy process getting our new Escalade! Frank was great to work with. Communication was top notch and we’re super pleased with everything from start to finish. Best experience we have had buying a new vehicle.